1. Introduction
Kinetix Holdings (website URL: kinetixhooldings.com) values your business and trust. As a company specializing in supply chain management, we operate across multiple cities in Pakistan, Dubai, and Turkey, providing our services throughout Pakistan, the UAE, Turkey, and Afghanistan. Please review this Privacy Policy and provide consent to ensure you have permission to use our services.
2. Information We Collect
We may collect the following types of information to provide and improve our services:
- Personal Information: Includes your name, email address, contact number, billing details, and other identifiers that you voluntarily provide.
- Business Information: Information about your company, such as business address, tax information, and legal documentation as needed for service delivery.
- Transactional Data: Includes records of services purchased, usage patterns, and preferences.
- Technical Information: Details collected automatically when you interact with our website or services, including IP addresses, browser type, device information, cookies, and similar tracking technologies.
We ensure that the information collected is kept relevant and limited to what is necessary for operational purposes.
3. How We Use Your Information
How We Use Your Information
We use the information collected to:
- Provide and manage the services requested.
- Improve our service offerings and website performance.
- Ensure compliance with legal and regulatory requirements.
- Facilitate customer support and respond to inquiries.
- Conduct internal business operations such as audits, data analysis, and troubleshooting.
Your information may also be used to communicate updates, offers, or changes in our services if you have opted for such notifications. You may opt out of marketing communications at any time.
4. Information Sharing and Disclosure
We do not sell or trade your personal information. However, we may share your data with:
- Affiliates and Subsidiaries: To improve and personalize your experience, Kinetix Holdings may share information with its affiliates within Pakistan, UAE, Turkey, and Afghanistan.
- Service Providers and Contractors: We may disclose information to trusted third parties that help us with logistics, technical support, payment processing, and other necessary business operations. These third parties are bound by confidentiality agreements.
- Compliance and Legal Requirements: We may disclose information as required by law in Pakistan, UAE, Turkey, and Afghanistan, or to respond to lawful government requests and protect our legal rights.
5. Data Security
We implement robust security measures to protect your data from unauthorized access, disclosure, or alteration. This includes the use of encrypted storage, access control systems, firewalls, and regular security audits. However, while we strive to protect your data, no security system can guarantee complete security. Your use of our services indicates acknowledgment and acceptance of these security risks.
6. Data Retention
Your personal information will only be retained as long as it is necessary to fulfill the purposes outlined in this Privacy Policy. Afterward, it will either be securely deleted or anonymized. Specific retention periods may vary based on legal and business requirements in Pakistan, UAE, Turkey, and Afghanistan.
7. International Data Transfers
As Kinetix Holdings operates in multiple countries, your personal data may be transferred across borders to our affiliates or service providers. We ensure compliance with local and international privacy laws and apply standard contractual protections for cross-border data transfers.
8. Your Rights
Depending on your location, you may have the right to:
- Access the personal information we hold about you.
- Request corrections to any inaccurate or incomplete data.
- Object to processing or request deletion of your data.
- Withdraw your consent where applicable, without affecting the lawfulness of processing based on prior consent.
- Lodge a complaint with relevant regulatory authorities in Pakistan, UAE, Turkey, or Afghanistan.
Please contact us at support@kinetixholdings.com to exercise your rights. We will respond within a reasonable timeframe in compliance with applicable laws.
9. Cookies and Tracking Technologies
Our website uses cookies and other tracking technologies to enhance user experience, analyze usage patterns, and improve website functionality. You may choose to accept or decline cookies. However, disabling cookies may limit some features of our services.
10. Children’s Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect or store personal information from children. If we become aware of any such data, we will promptly delete it.
11. Updates to This Privacy Policy
Kinetix Holdings reserves the right to modify this Privacy Policy as needed to reflect changes in our practices or regulatory requirements. Changes will be communicated on our website, and the effective date at the top of the page will be updated accordingly. Your continued use of our services after any changes constitute acceptance of the updated policy.
11. Contact Us
If you have questions or concerns regarding this Privacy Policy, please reach out to us at:
- Email: support@kinetixholdings.com
Acknowledgment
By using our website and services, you acknowledge that you have read and understood this Privacy Policy and consent to our handling of your information as described above.
